Products
Billing & CRM, handle the whole process of customer acquisition, billing and retaining. Ready to handle 3G, Triple-Play services, billing systems enable to bill for any type of network traffic. These solutions are distinguished by flexibility, homogeneous service of all customer groups and products, as well as easy integration with OSS systems. They comprise developed tools allowing to design, market and sell modern products. Use of the Internet allows self-service of the carrier’s staff, agents and customers, and cooperation with other e-business firms. Billing and CRM systems stand for fast investment recovery through a fast launch of new products and services, enhanced customer loyalty and satisfaction, as well as operating cost reduction.
Network Inventory, enable carriers to inventory their equipment as well as connections established or planned in the backbone and access network. Network decomposition mechanisms are built in such systems, allowing network decomposition into layers, hierarchy levels, zones and sub-networks. They allow to check if network resources are foolproof, as well as help the carrier detect breakdown sources. Another quality is that they allow to check on the equipment, its relocations and manage changes made in its configuration. They are fitted with numbering management functions. Complex analytics tools, data import and synchronization mechanisms from different sources and management systems provide up-to-date information about network condition.
Business Process Management (Workflow) provides a flexible process automation platform for telecommunications carriers. The product allows to define and carry out any business processes implemented in the telecom company. The system is equipped with embedded complex analytic tools enabling the company to monitor the process status, progress and key parameters. Workflow can be fully integrated with any other BSS/OSS systems used in the telco business.