EBPP –  an easy way to handle your bills

Modern telecommunications operators and other billers should give their customers as easy means of paying for their services as possible. A means of improving payment operations that is worthy of recommendation is electronic bill presentment and payment, a service known as EBPP, which is growing ever more popular around the world. 

EBPP –  benefits for everybody

EBPP is a modern service and a very comfortable way of bill presentment and payment. It yields tangible financial profits for the billers, customers and their banks. At the same time it allows to extend the offer by adding new and attractive solutions. Furthermore, customers save their precious time and have at their disposal a means to control and manage their budgets.

EBPP enables operators to bring down by up to 70% their costs of printing, enveloping and sending paper bills by mail, and recording payments. Savings may also be made thanks to a payment flow shorter by about 7 days, whereas in case of traditional payments made at the Post Office the same process takes 21 days on average.Moreover, new services and advertising may be presented over the Internet, which makes the system be an efficient marketing tool.

EBPP enables customers to pay their bills without having to queue in Post Offices  or banks. The service is available at any time, 24 hours a day and all year round. It doesn’t make you fill in forms or transfers orders. These advantages will encourage all the customers who want to save their precious time.

EBPP gives access to itemized bills, payment analyses and lists. Besides, there
is no way to lose electronic documents.
Another function- reminding customers that payment dates of their bills draw closer – means to many people that they will finally be able to avoid late payments. By adding EBPP to their portfolio, banks may extend their Internet Banking by several new options (bill and itemized bill presentment, reminding customer of payment dates). EBPP will allow banks to attract new customers interested in such a form of cooperation, as well as ensure that the present ones will remain loyal, as they have a comfortable tool which is unavailable at rival banks. System helps banks make their offer aimed at billers more attractive and encourage them to use banks’ services. Increasing the number of on-line transactions, the system allows banks to reduce the costs of order processing.

Security

EBPP enables to present bills on billers’ and banks’ web sites.
When designing the EBPP system, special emphasis was put on top-level security mechanisms. The system provides most modern security procedures complaint with legal regulations (Electronic Signature Act and Personal Data Protection Act), and in accordance with any security norms. The scope of security procedures and mechanisms may be adjusted to the existing environment on a case-by-case basis (use of standard methods of a bank’s customer authorization, for instance).

Thanks to its transaction-protecting mechanism, the system ensures complex control, confidentiality and correctness of the information exchanged. It allows a coherent cooperation of various protection standards: processor cards compliant with the Public Key Infrastructure, tokens or password lists.

The customer is free to choose the way of communicating with the service provider and configure the channels via which the service will be used. Customers may also define inner protection procedures – this applies chiefly to corporate customers.
Not only does the system care for the operations security, but it also protects customer personal data, adjusting to ever newer and more sophisticated requirements of security in the largest sense of the word.